Administrative Excellence

Learn Skills for today’s Clerical World! Gain the knowledge you need to be able to navigate and manage a busy office setting. Hands on training includes customer service skills, answering phones, locating information and being resourceful, navigating computer and computer programs, working with office machines and much more! Download a flyer here.

By the end of class, you’ll receive:

  • A Microsoft Word Completion Certificate
  • A Microsoft Excel Completion Certificate
  • An NCRC Certificate
  • Prove It Certificates
  • An Updated, Targeted Resume

Workshop Details

  • Runs 9/3/19 thru 10/4/19 in Grants Pass
  • Meets Monday-Friday, 8:30 am – 1:30 pm

Who to Contact

Alicia @ WorkSource Rogue Valley
(541) 244-3209    

Tentative Schedule

Week 1

  • Dressing for Success
  • Customer Service Excellence
  • Office Etiquette
  • Communicating with Professionalism and Tact

Week 2

  • Microsoft Word Class
  • Computer Programs and Shortcuts
  • Mobile/Desktop Searching and Browsing for Information
  • Resume Building

Week 3

  • Microsoft Excel Class
  • Creating Powerful Documents
  • Outlook Calendar/ Scheduling meetings
  • Production Printers

Week 4

  • Faxing/Scanning Practice
  • Phone Etiquette/Practice Scripts
  • Business Writing and Grammar
  • Career Pathways
Week 5
  • Work Experience Helping Customers
  • Answering Phones, Sending Faxes and more